[right: welcome screen for the Dura-EuropaS BBS in Tacoma,
Washington, 1986–93]. A few staff members at the General Service Office (GSO) in New York City
were aware that A.A. members were meeting electronically and began maintaining
contact addresses.
Little is known about the first A.A. members who reached out to others
through computer-based communication. It is likely that those among the
first to use email sought to connect with others to share their experience,
strength, and hope. There are fragmentary records and oral histories of A.A.
members using the earliest BBSs over local telephone connections via modems,
which were both slow and unreliable. Hardware concerns were paramount, and
while communication between computers over distances was possible, it was
very challenging.
1986: A.A. members began
meeting on Q-Link, also known as Quantum Link, an online service launched in
1986 as a precursor to modern Internet services. Within two years, the group
grew to 200 members across the United States. Designed specifically for
users of Commodore 64 and 128 home computers, Q-Link featured a relatively
advanced graphical user interface for online services at the time
[left: Q-Link home page, c. 1986]. It connected users via dial-up modems, typically at speeds of 300 or 1200
baud (bits per second
[about 2.9–4.3 Mb per hour]), and offered a variety of innovative online services, including:
- online chat;
- multiplayer games;
- early versions of role-playing games;
- file sharing;
- email; and
- news, weather, and other information.
1986: For the first time, Alcoholics Anonymous World Services, Inc. (AAWS) published the Big Book, Alcoholics Anonymous, in a softcover (paperback) 3½" × 5½" format [left]. By the end of the year, approximately one softcover copy was sold for every nine hardcover copies (81,200 vs. 725,000).


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